Get paid without the awkward emails.

InFull follows up on your overdue invoices for you. Polite reminders, sent from your own email address, on a schedule you set. When Xero marks an invoice paid, the chasing stops.

14 days free · Set up in 10 minutes · Cancel any time

The bit nobody enjoys

You already know how the email starts.

Chasing an invoice takes about four minutes. Most people still put it off for a fortnight, because the email is an uncomfortable one to write.

Hi Sarah, just wondering whether you'd had a chance to look at

Written on Monday. Still unsent on Friday.

Sorry to chase - I know you've been busy, but

Apologising for asking to be paid for work you've done.

Apologies if this has crossed with your payment

You're not sure it's still outstanding. Checking means opening Xero again.

Hope you don't mind me following up one more time

Third email to the same client, in the same apologetic tone. It's not doing the relationship much good either.

How it works

Three steps, then you stop thinking about it.

01

Connect Xero

One click, read only. InFull can see your invoices and contacts, but it never writes anything back. Takes about a minute.
02

Connect your email

Gmail, Microsoft 365, or your own SMTP. Reminders go out from your real address, so they land in the inbox as an ordinary message from you.
03

Leave it alone

A four-step sequence is written and switched on from day one. Most people tweak the wording so it sounds like them. After that there's nothing to do.

The sequence

It escalates politely. Then it stops.

INV-1042 · £2,400.00 · due 14 days ago

Day 1

Friendly

Just a quick reminder about invoice INV-1042

Hi Sarah, in case this one slipped through, it fell due yesterday. No rush at all.

sent from you@yourcompany.co.uk

Day 7

Polite, direct

Following up on INV-1042

Hi Sarah, I've not heard back on this one. Could you let me know when it's likely to be paid?

sent from you@yourcompany.co.uk

Paid in full. Chasing stopped. Xero marked INV-1042 as paid at 09:14. Nothing further was sent.

Day 14

Firm

Urgent: INV-1042 is now 14 days overdue

Never sent

Day 30

Final notice

Final notice - INV-1042

Never sent

No embarrassing follow-up chasing money that already landed. That's the bit people worry about most.

Access and data

You're connecting InFull to your accounts, so it's worth knowing what it can and can't do.

Read-only Xero access

InFull can see your invoices and contacts. It can't change, void or create anything in Xero.

Your address, your voice

Reminders send through your own Gmail, Microsoft 365 or SMTP account, never a shared sending domain.

Clients you protect

Pause any contact, or flag them as VIP, and they're never chased automatically.

UK hosted, UK GDPR

Data stays in the UK and credentials are encrypted at rest. Close your account and it's all deleted.